My Law Practice

I was called to the Alberta Bar in 1996 and I have been an associate with Cummings Andrews Mackay LLP (CAM LLP) since January 2012. I represent people injured due to the negligence of others, most often in motor vehicle accidents.

I am part of a group of hard-working lawyers who approach files practically and ethically. Our lawyers have a reputation for being well prepared and we know our files and our clients to an extent that many other firms do not. Our clients tend to be people who have suffered serious injuries. Because of this we restrict the number of files we accept which allows us to develop personal relationships with the clients we serve, be accessible, and provide superior legal service.

Before joining CAM LLP, I practiced in the area of insurance defence with a large private firm and then I moved to Alberta Justice when I was counsel for the Motor Vehicle Accident Claims Fund as well as general litigation counsel defending claims against the Province. Knowing how adjusters and defence counsel approach claims and assess their value has been very valuable in allowing me to resolve claims favourably on behalf of my clients.

Often clients come in feeling overwhelmed because of what they are going through. They are struggling with their injuries and often struggling financially because they are unable to work. Knowing they have someone they trust working with them and looking after their interests usually brings a tremendous sense of relief to clients, and allows them to focus on their recovery and healing.

Because we work on contingency, clients do not pay any upfront fees. Our fee is paid at the end of the day when the claim settles, and it is based upon a percentage of the settlement amount.

I believe that listening to our clients, not just during the initial few meetings but throughout the process, and learning from that how their lives have changed because of the accident, and how their families have been affected, is extremely important. As well, it is equally important that we share our knowledge with our clients, including what they can expect at every step in the process, in a way that is meaningful and clear to them.

I believe that details are important in supporting a client’s claim and I have the patience and experience needed to pull the key pieces of information from a client’s medical records to develop a narrative that summarizes the client’s journey. This narrative allows insurance companies to understand the full extent of a client’s injuries and what is appropriate in terms of compensation.

I am honoured to have been recognized since 2023 by The Best Lawyers in Canada™  for my work in personal injury litigation.

Experience

  • I was called to the Alberta Bar in 1996 and I have been with CAM LLP as a personal injury lawyer working primarily for seriously injured people since January 2012.
  • I started my career working as an insurance defence litigator with Parlee McLaws and then spent nine years with Alberta Justice in civil litigation-where I represented the Administrator of the Motor Vehicle Accident Claims Fund and defended claims brought against the Province of Alberta .
  • I have represented clients before the Provincial Court of Alberta, Court of Queen’s Bench and Court of Appeal, as well as before the Alberta Human Rights Commission.
  • I have conducted hundreds of Questionings in relation to a variety of civil matters, and have represented clients in numerous mediations and Judicial Dispute Resolutions.
  • I have acted as Inquiry Counsel for provincial fatality inquiries.
  • I co-chair our firm’s quarterly litigation meetings, and am responsible for providing an overview of new developments and noteworthy cases that may impact our clients.

Professional Affiliations

  • Member, Alberta Civil Trial Lawyers Association (ACTLA).
  • Member, Law Society of Alberta

Publications

My writing has been published in the Alberta Health Law Review.

Community

My involvement in the community is mostly focused on my sons and their activities, so I spend a lot of time in Edmonton soccer centres and in the summer, travelling to smaller towns throughout Alberta for junior golf tournaments.  I love exploring and learning what is unique or special about each town.  One local charity that brings our community and my family together is Santas Anonymous –  we look forward to volunteering with them every year over the Christmas season.

Outside the Office

  • I enjoy golf, swimming, festivals, local attractions such as Fort Edmonton, and visiting the dog park.

Like my colleagues, I believe that clients are best served by building a primary working relationship with one lawyer. In other words, you will not be shuffled between lawyers. I will be your lawyer throughout the process. You will have my direct phone number and email and you should feel comfortable contacting me with any questions or concerns.

At our first meeting, I will listen carefully to what you have to say about the accident and what you have been going through since your injury. I will ask you questions to fill in any information gaps and correct any misinformation you may have been given. I will talk to you about any potential problems with your case, what the next steps are, what you need to be doing, and what I will do. We will discuss the personal injury claims process and how the system works, including how long things may take, the resources available to you and any immediate concerns.

As your claim moves forward, I will touch base with you regularly to provide status updates and to receive any new information from you about your progress. I will monitor your recovery and make sure you are getting access to the resources you need. I will also offer guidance to you and answer any new questions that arise as we move through the claims process.

I am accessible both by phone and email, and I will encourage you to call me if you have questions or concerns, or aren’t clear about something, rather than sit on it until we next talk. Being there for our clients throughout the process (rather than just at key times such as at Questioning and negotiations) is important. I want you to know that you will not be kept in the dark or left on your own to try to cope with what’s happening to you.

Most personal injury cases do not go to court in Alberta. If we cannot negotiate a fair settlement directly with the insurance company there are other forms of alternate dispute resolution available to help us, such as mediation. When the time comes to consider settlement I will go through all offers with you and explain what they mean. I will answer your questions and give you the information you need to make decisions about how you want to proceed.

User image Nicholas
5

Jean and whole entire team were outstanding to deal with. I was in a motor vehicle collision last year and since that time I have been working with Jean and her team. From the moment we began working together the process was no stress at all. Jean and her team made the process very easy, had great communication and clarification and showed a true sense of care and compassion. If you’re ever injured in a collision I would highly recommend contacting this firm.

User image Natasha Moostoos
5

My accident changed my life completely and I am beyond grateful for the CAM LLP team. They took the time in understanding the complexities and tenderness of my file. I highly recommend working with Jean and Denise for they have shown me outstanding support through an extremely difficult and stressful time of my life.

User image Pex Zamora
5

CAM LLP is the best!!!They handled my case professionally.Easy to deal with and very helpful.I’m very grateful to Jean Oliver and Denise who’s been with me all through my battle.Keep up the good work!!!

User image Teresa LaRocque-Walker
5

My experience with Jean Oliver was excellent. She was professional and took time to explain each step of the process. She was very courteous and compassionate as I related my experience in the çollision , and the subsequent trauma and life changes I had thrust on me. Jean kept me updated on each step, and was quick to follow up with specialists and professionals to get the results and paperwork needed to go forward. I appreciated that she always respected my opinions, and while I usually deferred to Jean as the professional, I felt heard and knew that my opinion mattered.

I feel so thankful to the first lawyer I reached out to, who specialized in family law, and encouraged me to seek out a personal injury lawyer. As the agency I worked for, Brain Care Centre was sponsored by Cummings, Àndrew and McKay, I felt I was in very safe hands.

Thank you so much, Jean and assistant Denise for your very outstanding work on my behalf.
Ever with gratitude,

Teresa LaRocque-Walker

User image Carol St. Peter
5

Great experience. Jean and Denise did a fantastic job working through and resolving my case.  Thank you!!

User image Victoria Lindsay
5

I worked with Jean Oliver to resolve a car accident claim, and it was an absolute pleasure. She was nothing but knowledgeable, kind and supportive. I would highly recommend Jean to any individual who needs a lawyer.

User image Stephanie Marie
5

I hired Jean Oliver for my personal injury from the MVA I was involved in. Jean and her team were very helpful and supportive. Their responses were prompt and detailed. I highly recommend hiring Jean. Thank you Jean and team for all of your help.

User image E Z
5

Jean Oliver and Team, My most heartfelt thanks for your legal advice, excellent service and help with my car accident case claim. Jean, is the best lawyer to go to, always available, honest, very kind, supportive, and she did a marvelous job! I am very satisfied with the settlement. My appreciation is beyond words. Thank you!

User image Andy Libich
5

I can’t say enough good things about the staff here, in particular, Jean Oliver and her Assistant Denise McGonigal. Jean is very professional, knowledgeable and thorough with her job. I would highly recommend anyone that’s been in a MVA to go see Jean. Being in an accident(s) is very stressful and having the right team on your side will benefit you in the end. Jean went above and beyond, as did Denise, to ensure my claim was handled to get the best possible outcome. I also liked how personable Jean and Denise were, they understand what people are going through and how difficult it is to deal with the mental health on top of the injuries and ongoing lawsuit.
As I said, I highly recommend Jean, Denise and CAM LLP, and I can’t thank them enough for all the work they put into my claim as well as my wife’s !

User image Nicole Tomie
5

Professional, responsive and provided quality service

User image Metro Vegas
4

Jean Oliver took on my case. It was a long battle and she was there every step of the way. She kept in constant contact with me, answered all my questions. Her preparation from day one was outstanding. She was very levelheaded and ensured I as the injured was as well. By being the injured she ensured our claim amount was something realistic according to the severity of the injuries. I would also like to mention her assistant Denise was also of tremendous help the entire duration. Any contact to Jean I made when she was unavailable Denise made sure I wasn’t ignored and waiting for an answer. If I ever had to I would only work with these two ladies again. The firm, their lawyers and all staff are very professional and reputable. Couldn’t have asked for better people to work with. In the event you find yourself in a position needing a injury lawyer look no further then to Jean and her team of professionals.

User image Jane Odnokon
5

I was involved in a MVA. I was extremely frustrated with my insurance company and their lack of interest in helping me and my children recover. About 23 months after the accident I contacted Jean Oliver. She was extremely professional and proficient. I provided her with the necessary information and she handled everything including all of the frustrations of dealing with the insurance companies. She kept me informed with quick emails and settled in a quicker time frame than I was expecting. I am extremely happy with the services I received and will gladly recommend Jean Oliver and her firm, CAM LLP.

User image Lindsey Payne
5

Jean Oliver was very helpful and communicated regularly with me throughout my case. Many emotions were involved and at times I was quite confused, but Jean and her colleagues gently helped me through the process and I’m very grateful! They were professional and understanding; when my case closed about a year ago I was pleased I chose CAM LLP to represent me!

User image Colin Spencer
5

Can’t say enough thanks for Jean Oliver at CAM LLP, would highly recommend this firm to anyone who’s dealing with serious injuries. I was treated like a respected family member from day one. Thank you again.

User image Evey Radio
5

10/10 all around. 10/10 Professionalism. I had Jean Oliver look after me. Being new to the whole process she took the extra time to ensure I understood everything. She was upfront and great. I always get nervous when talking to an Lawyer as I’ve had bad experiences in the past, when they give you the “what you want to hear” Jean didn’t do that. She was honest and upfront. Before picking my lawyer I had taken to about 10 other lawyers whom gave me the “What I want to hear” Jean was the first one that was open and honest. She didn’t fluff up the information. When talking to Jean and her Assistant it was like talking to family. Understanding, kind, and willing to explain the process. I never felt like I was bugging her. 9/10 Location: It is downtown Edmonton location, lots of parking available easy to find. I was living in Calgary when I picked Jean, and I was willing to drive to Edmonton to see her. I really can’t thank Jean for all she has done for me. Thank you.

User image Leslie Lucenko
5

Kind compassionate people. They do their best to keep in touch with you and keep all legal matters moving forward. I would recommend then

User image 2slapguy
5

Very positive experience. They make you feel at home and confident that your best interests are top priority! 🙂

User image Bruce Nelson
5

Jean Oliver and Denise were very through in dealing with our accident claim with very responsive follow-ups, and a very professional attitude, We would highly recommend this firm and would use them again if required. Thank you.

User image Evan Murray
5

Working with CAM LLP was a the best decision we could have made. They helped us through a difficult process and always went above and beyond to answer our questions and address our concerns. Would highly recommend them and have.

User image Derek Hansen
5

I worked with Jean Oliver after my car accident. She was amazing! From our very first meeting, she was very thorough advising me of my options while also clearly setting honest and realistic expectations of timelines and possible outcomes. She dealt directly and coordinated with the insurance companies which allowed me to focus on healing and not stressing about dealing with them myself. She guided me every step of the way, keeping me updated throughout the prosess. She explained things to me and gave her expert opinion to help me make the best decisions for my case. I felt she advocated hard for me and ensured I was not taken advantage of or undercompensated. I couldn’t imagine what would have happened if I didn’t have Jean in my corner. She was so thoughtful and gave me flowers when it was all done with. She genuinely cares about her clients and helps them navigate difficult situations. Thank you, Jean!

User image Lucy Stephenson
5

Jean Oliver is a wonderful lawyer who represented my MVA case. She treated me with the utmost level of professionalism, care and efficient use of my time. Her standards are high and she is so personable and welcoming that the whole process is an unexpected pleasure…if that is possible in an MVA claim situation. Thank you Jean and your firm for a great settlement and all of your hard work. I will refer EVERYBODY with any MVA questions to you.

User image Colleen Murdison
5

Ms. Oliver walked me through every step, with a professional attitude. She was always available to explain the process and instilled confidence in my judgement.

User image Donnie Heber
5

Jean help me through a really difficult time in my life. I would definitely recommend her and the firm.

Can I Still Receive a Damage Settlement If I had Pre-existing Medical Issues?


July 12, 2023

You may be concerned that having pre-existing medical issues before being involved in an motor vehicle accident may preclude you from claiming compensation for your accident injuries. Most people carry the residue of some prior injury or illness. Many of us have suffered a broken bone as a child or have work or sport-related injuries. […]

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Injuries to Bus Passengers – Know Your Rights


November 3, 2021

Buses, such as those operated by the City of Edmonton and other municipalities, Red Arrow, Ebus, SunDog Tours and Cold Shot are “public carriers”, and as such, have heightened obligations to their passengers. The duty of the bus owner and bus driver is to carry bus passengers safely and to use all “due, proper and […]

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Damages for Homemakers and Stay-At-Home Parents: What Can You Claim For?


September 27, 2018

When you are injured in an accident, you can claim for different categories of losses. These categories are called heads of damage. One of these heads of damage is called general damages (also known as non-pecuniary damages). General damages compensate you for intangible losses like pain and suffering. You may also be able to claim […]

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Bicycle Accidents: Who’s Liable and Riding Safely


June 27, 2018

June is bike month in Edmonton, when the City encourages everyone to enjoy the benefits of physical exercise, exposure to the great outdoors, and pure fun by increasing the amount they bike, whether for recreation or as transportation to school or work. Along with the benefits of biking come some potential hazards, however, and it […]

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Fatal Accidents: Compensation for the Loss of a Family Member


June 7, 2017

Fatal accidents are never a pleasant topic but with Mother’s Day just past and Father’s Day approaching, we as personal injury lawyers are reminded of our many clients who have lost a mother, father, spouse, or child through the negligence of another. What happens when the victim of a fatal accident is a parent, child […]

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